§ 11 Contact inbox YP Studio · Barcelona

A small studio. One inbox.

If you give me a little context in your first message, I can reply better and faster. Orders, press, licensing, collaborations, exhibitions, commissions — everything comes in here.

Today is
— · CET
Last reply
1 h 12 min ago
press · editorial
In queue
5 messages · no rush
order by arrival
Three channels enter the same inbox — the only one I actually read CONTACT · fig.001

§ 11.1 · Channels Three ways. In order.

No agency, no message assistant. What you write I read myself. That is why it helps to pick the right channel and give context from the first message — that speeds up the reply the most.

  • 01

    Email (main)

    Write here for anything: orders, press, licensing, collaborations, exhibitions, commissions. The channel where I reply most seriously.

    mail@yagopartal.com
    Reply Mon–Fri · 24–48 h TLS encrypted
  • 02

    WhatsApp messages only

    WhatsApp / messages only — no calls on that number. Use it if you prefer a short message, or if you are sending photos of an incident (product or packaging).

    +34 644 44 20 03
    Reply Mon–Fri · 1–3 days no calls
  • 03

    Social asynchronous

    I share process and references on Instagram and Pinterest. For project matters write by email — not by DM, which gets lost.

    Instagram · @yagopartal Pinterest · @yagopartal
    Reply irregular non-commercial

§ 11.2 · Orders If you write about an order, include this

To resolve an order issue in one turn, I need three things. If you include them in the first message we avoid email ping-pong:

Checklist · pre-send · 03

What I need in the first email

  • Order number + email used at purchase. You find it in the confirmation or in My account.
  • If there is damage or a defect: clear photos of product and packaging — outside and inside, with natural light if possible.
  • A short description of what you see. No apologies, no preamble — just what happened. I take care of the rest.

§ 11.3 · Message Write to me directly from here

This form opens an email in my inbox with the data you fill in. No autoresponder, no numbered tickets, no CRM with tags — I read it myself when it arrives.

New message · draft FROM · you · TO · mail@yagopartal.com
01Contact
What about
02Message
Encrypted · TLS · GDPR · Spain · EU

Whether you ask about framing or throw out a bold idea, your message keeps this project as human as the creatures that may soon hang on your wall.

Desk note · CONTACT · 2026