Contact Information.

Get in touch

The fastest way to reach us is by email. We reply within 1–2 business days.

• Email: mail@yagopartal.com
• WhatsApp (messages only · no phone calls): +34 644 44 20 03

For order issues, please include your order number.

Operator

Zoo Portraits, S.L. C/ Diputació 363 - 4º, 08009 Barcelona, Spain CIF B66773912

Why no phone calls

We work asynchronously to keep production focused. Email and WhatsApp messages let us respond thoughtfully and document everything for your records. Voice calls are not part of our workflow.

For press, partnerships, or trade inquiries, please email us with [Press], [Partnership], or [Trade] in the subject line.

Data Protection (GDPR)

To exercise your GDPR rights (access, rectification, erasure, objection, portability, restriction, withdrawal of consent):

• Dedicated email: privacy@yagopartal.com
• Alternative: mail@yagopartal.com with subject “GDPR Request”
• Response time: 1 month (GDPR art. 12.3), extendable by 2 additional months in complex cases
• Supervisory authority: Spanish Data Protection Agency (AEPD) · www.aepd.es. If you reside in another EU/EEA country, you may also lodge a complaint with the authority of your residence.

See full Privacy Policy.

Out-of-court dispute resolution

If you are an EU consumer and are not satisfied with our response, you may turn to the competent consumer authorities or dispute-resolution bodies in your country of residence for alternative dispute resolution. For any complaint, please write to us first at mail@yagopartal.com.

Contact information · v1.0 · revised 17 May 2026 · Yago Partal Studio